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"The staff of Thagard Student Health Center know that health insurance can be a complex and confusing issue. To simplify things, we've put together answers to some of the most common health insurance questions. If you have a question that is not answered in the information below, please feel free to contact our insurance broker at (850) 644-4250 or by email at healthcompliance@admin.fsu.edu or come to the health compliance office located on the first floor of TSHC. We have designed a friendly tutorial to take you step by step through this process." |
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HEALTH INSURANCE New full time students with at least 9 hours graduate or 12 hours undergraduate, and all international students entering FSU must show proof of health insurance at Florida State University. Students not cleared for this requirement at the beginning of the Drop/Add period will be blocked from registration. For more information call (850) 644-6573. Click on the button below to go through our online tutorial on health requirements and to show proof of adequate health insurance or to purchase the university-sponsored health insurance. DO NOT FAX OR MAIL YOUR INSURANCE CARD. YOUR WAIVER MUST BE COMPLETED ON LINE.
Have you waived the insurance requirement before? Are you ready to renew or review your information? Do you wish to renew your school sponsored insurance now? If so, click on the “Returning Student” button below. It will take you directly to the log in screen. Once you log in, select either the ‘Insurance Waiver’ button or the ‘Purchase FSU Insurance’ button to complete your transaction.
TSHC Insurance Information
INSURANCE QUICK LINKS
Frequently Asked Questions
1. Am I required to have health insurance?Full time students new to FSU will be required to show proof of adequate health insurance before they may register for classes.
2. Why do I need health insurance?We are invested in your academic success. Any illness, accident or injury could deter you from your goals unless you can access affordable diagnostic testing, treatment and follow-up care. Health insurance is one tool to make your health care affordable.
3. Does my own insurance count?A health insurance plan must be comparable to the university-sponsored health insurance plan. For students without adequate health insurance coverage, FSU offers an affordable health insurance policy. Students not cleared for the insurance requirement at the beginning of the registration window will be blocked from registration. This does not mean students will have to buy the university-sponsored insurance, but if they choose not to, they must show that they have current, valid health insurance with another carrier that provides similar coverage to that of the university-sponsored policy: Another plan must meet simple requirements: 6. Does your plan cover maternity care (for female students)?
4. Will my current insurance cover costs at Thagard Student Health Center?The pharmacy accepts more than 100 prescription insurance plans. Click here to see a list of currently accepted plans. We only accept the university-sponsored insurance and Aetna insurance as payment for medical services (for lab, x-rays, or other procedures, we will help you file claims). Make the request at the cashier as you check out at the end of your visit. Have your insurance card with you. Your insurance company will review the charges and determine what they will reimburse you. This process usually takes four to six weeks and is always subject to your deductible and coinsurance. Tthe insurance billing office staff cannot tell you the amount or an exact date of your reimbursement. Filing a claim does not mean you do not have to pay your bill to TSHC, nor is there a guarantee that you will receive any money back from your insurance company. Deferred charges are sent to Student Financial Services daily and remain on a student account until they are paid. Any on line activity, such as registration or seeing your grades, stops as long as you have an amount due on your student account. *If you are with Tricare Prime, you may not receive reimbursement for services rendered in the clinics at Thagard Student Health Center unless you are first referred by your Primary Care Manager. Our pharmacy can accept Tricare Prime for the purchase of prescriptions. Tricare Standard enrollees are not affected by this requirement.
5. How do I get a prescription with an insurance card at Thagard's pharmacy?Bring your insurance card with you. Once a prescription has been written, you need to present your insurance card to the pharmacist at the SAME time the prescription is turned in. Once you have presented your insurance card to the pharmacy, you will not have to present the card again as long as the insurance plan does not change or expire. The pharmacy keeps the insurance information on file for you. Co-pays do apply.
6. How do I purchase the university-sponsored health insurance?Enroll online at www.tshc.fsu.edu, where you also can also find details on the plan.
7. How much does the university-sponsored health insurance plan cost?For 2008-2009: Domestic students:
International students:
*Includes a $15 fee charged by Florida State University
8. I am not a student. May I purchase the university-sponsored health insurance?Post doctoral fellows and cisiting scholars may purchase the university-sponsored health insurance and use the services at the health center. International students covered by a medical plan that does not offer evacuation and repatriation coverage may purchase that coverage from Aetna Student Health. All of these applications are available in PDF format. Print
the application, fill it out, and take it to the Health Compliance
Office (room 135) for processing. Be prepared to provide credit
card (MasterCard or VISA) or debit card (with MasterCard or VISA
logo) information or a check made out to Aetna Student Health
for the full amount of insurance being purchased.
9. I need needlestick coverage. Is that available?Aetna Student Health does provide a needlestick plan. The application is available on this website in PDF format. Print the form, complete it, and forward the application with payment for the coverage to the address at the end of the application.
10. What is the percentage of coverage provided by the university-sponsored health insurance plan?For full details please click on the brochures below: Domestic
Health Insurance Plan Brochure (pdf)
11. Is there a vision or dental plan?A discount plan for vision is included in the basic medical
plan.
12. Do you keep a copy of our insurance card on file?No, we do not keep a copy of the insurance card. The pharmacy can put the student’s insurance information into the pharmacy's computer system. We do maintain some insurance information in our system for filing of insurance claims. For all other areas and procedures within the health center, the student will need to carry a copy of the card. The student should always have a copy of the insurance card for emergencies and notify the health center, including pharmacy, when there is any change in their coverage.
13. I am graduating in December. If I purchase the university-sponsored health insurance plan will I still be covered after I graduate?Graduating students may purchase fall only or annual coverage for that extra bit of protection during their transition from FSU to other pursuits. If the student purchases the fall semester only, coverage will continue to the last day before the beginning of spring semester. Annual coverage will cover the student through the last day before the beginning of the following fall semester. Aetna Student Health does not provide continuation coverage for students who no longer meet eligibility requirements but who have been insured with them previously with no break in coverage. They will gladly assist the graduating student transition into another Aetna plan that meets the graduate’s needs. Go to www.aetnastudenthealth.com and click on"Students." At the top of the Student Connections page, click on "Graduating?" for more information.
14. I have looked everywhere for how to take advantage of the graduate subsidy. Please help me!GA's, RA's, TA's, University and Presidential fellows wishing to take advantage of the graduate subsidy to pay for all or part of their insurance premium must purchase the University-sponsored health insurance plan ONLINE. At the end of drop/add the appropriate subsidy will be applied to your student account through financial aid. Awards will be made according to the graduate studies guidelines. If you have any questions, please feel free to contact Brian Jones at 644-3501 or bkjones@fsu.edu.
15. I am going out of town for an extended time and will need to stock up on my medications. If I have the school sponsored insurance plan, what do I need to do?If you have the school sponsored insurance and you want to request a prescription limit override, you must call Aetna Pharmacy Management at 1-800-238-6279 for that override. Do not come to the health center to request a prescription override. Aetna Pharmacy Management has advised that the insured student must request any override. 16. What is Thagard’s insurance cancellation policy? Individuals who purchase the school sponsored insurance for the fall, spring/summer or summer terms may only request cancellation of the policy before the end of open enrollment. Requests for cancellation before the end of open enrollment for any term may be submitted directly to the Compliance Office at Thagard. Before the cancellation will be approved or processed for students required to show proof of comparable coverage,, proof of comparable insurance must be provided to the Compliance Office. Requests for cancellation after the end of open enrollment will not be considered unless the insured is entering the military. See the plan brochure for details.
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Thagard
Student Health Center
Florida State University
Tallahassee, FL 32306-2140
(850) 644-6230 /
TDD (850) 644-2383
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